Privacy Policy
Last updated: March 2026
1. Information We Collect
Hooky ("the app") collects information you provide when placing an order: your name, email address, phone number, and the details of your requested call. We do not collect payment information directly — payments are processed securely by Stripe.
2. How We Use Your Information
We use your information solely to fulfill your order — placing the requested phone call and sending you confirmation and status updates. We do not sell your data to third parties.
3. Call Recording
Calls may be recorded for quality assurance. Recordings are stored securely and not shared publicly without consent.
4. Third-Party Services & Data Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We share your information only with trusted service providers who help us deliver the Hooky service:
- Stripe — payment processing
- Bland AI — phone call placement
- Twilio — SMS notifications (order confirmations, call status updates, service alerts)
- Resend — email delivery
These providers access only the data necessary to perform their specific function and are bound by their own privacy policies. We do not authorize them to use your data for any other purpose.
5. Data Retention
We retain order data for up to 12 months for customer support purposes. You may request deletion of your data by contacting us.
6. Cookies
We use minimal cookies necessary to operate the service. We do not use tracking or advertising cookies.
7. TikTok Integration
Hooky may offer the option to log in with TikTok. If you choose to connect your TikTok account, Hooky collects only the basic profile information (username and profile picture) permitted by TikTok's API. Hooky does not access your TikTok content, followers, or activity. We do not store your TikTok credentials. You may disconnect your TikTok account at any time by contacting us or through TikTok's app settings. TikTok data is not sold or shared with third parties and is used solely to identify your Hooky account.
8. Contact
Privacy questions? Email hello@hookyapp.com